About the Consultation
Consultations are offered online by Zoom to anywhere in the UK.
Step 1. Understand if it’s right for you
You can read about what I treat, my philosophy and approach and about me in the links below. You can also book a free chat to get a sense if its right for you, which takes around 15 minutes. This is a conversation where we can discuss your situation, how I can help and any questions you might have. There is no obligation to go forward.
Step 2. Pre-consultation preparation
Please contact me if would like to book a consultation. I send an optional pre-consultation form which asks some introductory questions about your health, allergies, and current medications, so any prescription can be safely tailored. Alongside this I send information on forms of herbal medicine, so you can consider which options will suit you. Payment for the consultation is requested ahead of the appointment by bank transfer. My payment and cancellation policy is at the bottom of the page.
Step 3. First consultation
A first consultation lasts up to 1 hour, allowing time to explore your health concerns and focus. We talk through your concerns and symptoms in a holistic and in a joined up way, which allows me to focus on the most appropriate focused herbs or nutrition for your situation.
Learn more on my philosophy and approach and core values pages.
Step 4. Medicine plan created
Following the consultation a suggested personalised herbal medicine and nutrition plan is created based on our conversations and your preferences. We can agree the forms of medicine and/or nutritional information you would like, within a budget you are comfortable with. Please allow a working day for your plan.
Step 5. Medicine dispensed
Once you’ve read over your plan let me know if you are happy to go ahead with suggestions. Herbal medicines are priced separately, see the link below. Payment is requested before dispensing. Some medicines can be prepared straight away, but sometimes I will order specific herbs, powders or capsules which can add 3-5 days to the timeline. I hold limited stock for quality and sustainability reasons, and as each person needs different things. I’ll let you know when you can expect your medicine to be ready for posting.
Step 6. Medicine posted
Herbal medicine is posted using Royal Mail Tracked 48. You can choose another Royal Mail service if you wish.
Step 7. After the consultation
If you have any questions following the consultation or receiving your medicine then do get in touch by email. I will send you a follow up email after four or five weeks. Repeat dispensing of medicine can be arranged.
Step 8. Follow up consultation
A follow up appointment takes 30-40 minutes online by Zoom. It is an opportunity for a supportive check-in to discuss your progress, updates and symptom changes. We can explore concerns or enquiries in more depth. A follow up session can also help tailor and hone your medicine. Formula and dose can be adjusted to your individual response. Timing between an initial consultation and follow up varies, often it’s helpful to have a follow up after one month, but it could be sooner or longer.
Whole plant medicine is prescribed
The medicines I use are based on the principles of whole plant medicine.
Extracts have been made using the whole part of the plant, meaning the plant’s constituent profile has not been synthetically altered or recreated.
Traditional slow extraction methods are favoured and traditional extraction mediums such as water, oil, alcohol, vinegar and honey are used.
Organic or sustainably wild-crafted plants and herbs are used. Many items are grown and harvested in the UK and I aim to support local growers and farmers. Carefully processed herbs, extracts and powders are sourced from reputable suppliers or manufacturers who are able to provide assurance of sustainable cultivation, harvesting and traceability though the supply chain.
Supplements and mushrooms
Supplements, including probiotics, magnesium, vitamins and mushrooms can be purchased separately using Flower & Root’s practitioner discount from a number of reputable online companies who can deliver directly to you.
I can send details of how to purchase these using an online discount code following a initial consultation.
Payment and Cancellation Policy
Payment for consultation is requested 24 hours ahead of the appointment time by bank transfer.
Payment for herbal medicine is requested before dispensing.
The standard post service used is Royal Mail Tracked 48.
As with many independent health practices, a cancellation policy is operated for all appointments booked. It is asked that you give 24 hours notice to cancel an appointment. If an appointment is not attended, or cancelled within 24 hours, an invoice will be raised for the missed appointment.
